FAQs
Frequently Asked Questions
How long will delivery take?
Standard delivery usually takes 7–15 business days depending on your location. Local holidays or customs may affect timelines.
Do you ship internationally?
Yes, we offer global shipping. Final delivery is handled by local couriers or postal services.
What is your return policy?
Returns are accepted within 15 days of delivery for unused, undamaged items in original packaging. Return shipping is at the customer's cost. Original shipping fees are non-refundable.
Can I exchange an item?
Yes. If the item you want is in stock, we can exchange it for a different size, color, or pattern. Submit your request through your order page.
What payment methods do you accept?
We accept major debit/credit cards, mobile money, and other secure payment gateways depending on your country.
Can I cancel or change my order?
Orders can be cancelled before they are shipped. Once an order is shipped, cancellation or changes are no longer possible.
